Phone 1-888-416-4288 Cherroly Safe Use & Care Instructions –

Your Cherroly™ heating pad product is not a toy and requires adult supervision at all times. Use it at your discretion after reading the instructions below:

Heating Instructions: Check your microwave power setting before heating your product. If using your heating pad for the first time, start by microwaving it at half of the recommended time. Visually inspect the product and cautiously check its temperature by touch before continuing. If you need to, continue to heat it with caution. If your microwave has a turntable (carousel), you may need to bend or fold the product ensuring that it fits inside the turntable and stays intact while it rotates. The product must be heated evenly to help avoid excessive heat on a given area. Determine the recommended heating time for your product based on the chart below:

 Product Size Max. Heating Time (based on 1000 watts)
PETITE  (6 ½ x 21 inch) 2 1/2 minutes
SMALL  (8 x 12 inch) 2 mins
MEDIUM  (8 x 24 inch) 4 minutes
LARGE  (8 x 33 inch) 5 1/2 minutes


Note: Our recommendations are based on samples of our products that we heated at a High power setting using a 1.7 cubic ft household microwave that is equipped with a turntable and rated at 1,000 watts of maximum cooking power. Your product may need more or less than our recommendation depending on your microwave’s power setting and your desired temperature. If you need to increase the heat, you may microwave your product again but only in small increments of time that depends on your microwave and the product size. For example, 30 seconds for the Large size). You must check the product temperature first each time before adding more heat. Remember that heat does build up and can burn your product if it becomes excessive.)

WARNING: Do Not Burn Your Product!

Although your Cherroly™ heating pad consists of materials that have high resistance to heat, it was never treated with flame retardants. Therefore, if subjected to a relatively excessive heat and other conditions that encourage combustion, it is quite possible to burn the product. To help avoid burning your heating pad and catching fire in the microwave, you must heat your product evenly by following the instructions above and, always, before microwaving the product, check it to ensure that the product is dry AND free of oil, grease, food, and any other foreign material that can aid the product to burn. If the microwave is also used to heat or cook food, make sure that the microwave is kept clean before and after each use.


Cleaning Instructions: Ideally, use your product with a removable & washable cotton cover to keep it clean and easy to maintain. Otherwise, your product may be spot cleaned at any time. You may also hand wash it, squeeze the excess water out, and let it air or machine dry. Occasionally, you may machine wash & machine dry the product. In order to offset the dense weight of your Cherroly™ product, wash it mixed with your regular laundry (like colors only), and during the process, keep it inside a sealed laundry mesh bag in case the product gets punctured for any reason. Use cold water, mild soap, and no bleach. Make sure that the product is completely dry before heating it again in the microwave.


To Use Cold:

Your heating pad will not freeze. Enjoy the dry & mild coldness of your chilled heating pad.